As a new customer of Paintshop and have knowned Paintshop from way back but have been using Photoshop until it got subscription only so the new Ultimate version 2021 was the logical choice to buy. Software feels just like PS and i felt right at home immediately, now soon after finding a weird bug that makes text disappear if zoomed in or out and contacting their support they send a 'hot fix' from a personal account and say that the problem will not be fixed if i don't install this 'hot fix'. When i mention i will not do this by the nature of 'hot fixes' and ask if they will patch the main. exe file, 'support' keep sending a repeated message she could help me install the 'hot fix' and recommend different time spans. (Image credit: Tom's Guide) PaintShop Pro 2020 adds even more creative. This person is a moron and have such an inflated ego and bad eyesight i start to question if reading and understanding English was skipped in school. For years, Corel has been king of content and compatibility among photo editors, and it isn't about to give up the crown. Software is still working and i'm really happy that i got a good discount on a boxed version. Hope i will never have to contact their support again until they get a new one.